Gorgias incident

Issues with closing tickets

Resolved after 46 minutes, affecting Web App, on September 15, 2026.

monitoring Sep 15, 2026, 11:06 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2026, 10:42 AM UTC
Resolved
Sep 15, 2026, 11:28 AM UTC
Duration
46m
Detected by Pingoru
Sep 15, 2026, 10:42 AM UTC

Affected components

Web App

Update timeline

  1. investigating Sep 15, 2026, 10:42 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 11:28 AM UTC

    This incident has been resolved.

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