There were 4 Go1 outages since March 16, 2026 totaling 19h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our team is currently experiencing service disruptions and are investigating. We will continue to monitor the situation and provide updates as soon as the service is fully restored
The services are back up and running. Thank you for your patience while we worked to restore services.
We are currently investigating an issue with the login and generate the access tokens
Our team has fixed the connection issue. Users should now be able to log in successfully, and access token generation is functioning as expected. Thank you for your patience while we worked to restore access.
We are currently investigating an issue with the database connection outage that occurred around 3:30 AEST.
Our team has determined that there is a connection issue with the database. The Go1 login service may be affected.
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
The database connection outage affecting multiple authentication and authorization services related to identity management has been resolved. We appreciate your patience and sincerely apologize for any inconvenience caused.
We are currently investigating this issue.
We’ve identified the issue and the team is actively working on a solution. We’ll provide an update as soon as the fix is in place. Thank you for your patience.
A fix has been implemented, and we are monitoring the system to ensure full restoration. We will share further updates as soon as the service is confirmed stable. Thank you for your continued patience.
The enrollment services are currently operating at a slower pace than usual. We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
The issue with our enrollment service has been resolved. Assignments and enrollments are now working as expected—apologies for any inconvenience caused.
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