Go1 incident

Go1 portal login and Aunthentication issues

Major Resolved View vendor source →

Go1 experienced a major incident on May 8, 2026 affecting Go1 and Third Party LMS Integrations, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 03:39 AM UTC
Resolved
May 08, 2026, 05:24 AM UTC
Duration
1h 45m
Detected by Pingoru
May 08, 2026, 03:39 AM UTC

Affected components

Go1Third Party LMS Integrations

Update timeline

  1. investigating May 08, 2026, 03:39 AM UTC

    We found issues with login and loading the Go1 system. We are currently investigating the problems in our platform.

  2. identified May 08, 2026, 03:41 AM UTC

    The issue has been identified. A fix is currently being worked on and will be implemented.

  3. monitoring May 08, 2026, 03:55 AM UTC

    A fix has been implemented and we're currently monitoring the results. We should start seeing the services back to normal as expected.

  4. monitoring May 08, 2026, 05:12 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 08, 2026, 05:24 AM UTC

    We are glad to inform that the issue has been resolved now. We found the cause of this temporary disruption and have fixed the root of the issue. Apologies for any inconvenience caused.