Go1 incident

Go1 portal login ( SSO error )

Minor Resolved View vendor source →

Go1 experienced a minor incident on May 11, 2026 affecting Go1, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 12:51 PM UTC
Resolved
May 11, 2026, 01:32 PM UTC
Duration
41m
Detected by Pingoru
May 11, 2026, 12:51 PM UTC

Affected components

Go1

Update timeline

  1. identified May 11, 2026, 12:51 PM UTC

    We found issues with login due to SSO errors. We are currently investigating the problems in our platform.

  2. identified May 11, 2026, 01:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 11, 2026, 01:32 PM UTC

    The intermittent single sign-on login failures caused by a scaling issue in our authentication service between 22:06 and 22:37 AEST are resolved. The service automatically recovered at 22:37 AEST, and all sign-on attempts have been succeeding since. We are tuning the autoscaler to help prevent recurrence.