Go1 incident

Go1 Portal access and a partner access token issue

Notice Resolved View vendor source →

Go1 experienced a notice incident on April 13, 2026 affecting Go1 and API and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 02:26 AM UTC
Resolved
Apr 13, 2026, 02:43 AM UTC
Duration
17m
Detected by Pingoru
Apr 13, 2026, 02:26 AM UTC

Affected components

Go1APIThird Party LMS Integrations

Update timeline

  1. investigating Apr 13, 2026, 02:26 AM UTC

    We are currently investigating an issue with the login and generate the access tokens

  2. resolved Apr 13, 2026, 02:43 AM UTC

    Our team has fixed the connection issue. Users should now be able to log in successfully, and access token generation is functioning as expected. Thank you for your patience while we worked to restore access.