Go1 incident

Missing Premium Contents in Go1 Portals

Minor Resolved View vendor source →

Go1 experienced a minor incident on September 10, 2025 affecting Go1 and API and 1 more component, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 01:29 AM UTC
Resolved
Sep 10, 2025, 05:43 AM UTC
Duration
4h 14m
Detected by Pingoru
Sep 10, 2025, 01:29 AM UTC

Affected components

Go1APIThird Party LMS Integrations

Update timeline

  1. identified Sep 10, 2025, 01:29 AM UTC

    Our team has identified the problem and is actively working on a fix.

  2. identified Sep 10, 2025, 02:20 AM UTC

    Fix in progress - We are applying a fix across our catalog now and full service should be restored in 120 minutes. Further updates in 60 minutes

  3. identified Sep 10, 2025, 03:29 AM UTC

    Fix in progress - We are continuing to apply fix, and we are already seeing content properly becoming available. The complete process might take a little longer time than expected. We will keep you updated.

  4. resolved Sep 10, 2025, 05:43 AM UTC

    The fix has been implemented successfully, and the issue is resolved. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process.