Resolved after 11 minutes, affecting Certificate Issuance, on October 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Oct 29, 2026, 09:28 AM UTC
We are currently investigating an issue affecting multiple services. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. Occurred at: October 29, 08:35 UTC ■Scope of impact - Certificate issuance via the GUI - Certificate issuance via the SSL API - SSL (Access to Domain Validation URL) - Certificate issuance via the ePKI API - EPKI (Access to certificate acquisition URL) - Certificate issuance via the JCAN GUI - Certificate issuance via the JCAN API [Note] There is no impact on the use of issued certificates or on revocation checks.
- monitoring Oct 29, 2026, 09:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2026, 09:40 AM UTC
This incident has been resolved.
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