GlobalSign incident

Connectivity issue affecting Atlas APIs

Notice Resolved View vendor source →

GlobalSign experienced a notice incident on August 27, 2026 affecting Document Signing Service (DSS) and Certificate Issuance and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 01:28 PM UTC
Resolved
Aug 27, 2026, 01:54 PM UTC
Duration
26m
Detected by Pingoru
Aug 27, 2026, 01:28 PM UTC

Affected components

Document Signing Service (DSS)Certificate IssuanceOCSP & CRL ServicesTime StampingEdge Enroll

Update timeline

  1. investigating Aug 27, 2026, 01:28 PM UTC

    We are investigating a possible interruption to connectivity to the Atlas APIs. We will post further updates as soon as we have confirmed the scope

  2. resolved Aug 27, 2026, 01:54 PM UTC

    We have confirmed that all services are operational. No outage was detected by our external monitoring, however there could have been some brief packet loss in some geographies.