Is NetDocuments US down?
Last checked 2m agoNo incidents right now.
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NetDocuments US is operational right now. Last checked 2m ago; the most recent incident resolved 13d ago.
Real-time NetDocuments US status, recent outages, and incident history — pulled directly from NetDocuments US's official status page at https://trust-us.netdocuments.com every 5 minutes. Pingoru tracks 8 NetDocuments US services and has captured 13 incidents in the last 90 days (98.96% uptime). Get email, Slack, Discord, or webhook alerts the moment NetDocuments US reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Platform
Timeline · 3 updates
- identified · Jul 16, 2026, 10:45 AM UTC
We have identified an issue affecting M365 Outlook and Co-Author Login to be a global incident with a third-party provider. We are working with the third party on a resolution. As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- monitoring · Jul 16, 2026, 11:38 AM UTC
The issue affecting M365 Outlook and Co-Author Login has been resolved, and we will continue to monitor closely. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- resolved · Jul 16, 2026, 12:32 PM UTC
The issue affecting M365 Outlook and Co-Author Login is resolved. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Latest: The issue affecting M365 Outlook and Co-Author Login is resolved. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the porta…
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- Platform
Timeline · 3 updates
- investigating · Jun 30, 2026, 07:58 PM UTC
We are currently investigating an issue affecting the US Service. Some customers may experience a Navigation Error when browsing workspaces. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- monitoring · Jun 30, 2026, 08:12 PM UTC
We have remediated the issue impacting the US Service and causing the Navigation Error when browsing workspaces. We continue to monitor the situation closely and will provide further updates to this post if anything changes. If you are still experiencing issues or have further questions, please contact Support via the portal: https://support.netdocuments.com/
- resolved · Jun 30, 2026, 08:33 PM UTC
The issue impacting the US Service and causing the Navigation Error when browsing workspaces has been resolved. If you are still experiencing issues or have further questions, please contact Support via the portal: https://support.netdocuments.com/
Latest: The issue impacting the US Service and causing the Navigation Error when browsing workspaces has been resolved. If you are still experiencing issues or have further questions, plea…
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- Platform
Timeline · 8 updates
- investigating · May 19, 2026, 12:59 PM UTC
We are currently investigating an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · May 19, 2026, 01:29 PM UTC
We are continuing to investigate an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · May 19, 2026, 02:09 PM UTC
We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · May 19, 2026, 02:43 PM UTC
We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · May 19, 2026, 03:30 PM UTC
We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · May 19, 2026, 04:28 PM UTC
We are continuing to investigate an issue affecting the US Service response times. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- monitoring · May 19, 2026, 05:36 PM UTC
We have identified the issue impacting the US Service response times. Response times have recovered and Service performance has returned to normal. We will continue to monitor the situation closely and provide updates to this post if anything changes. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- resolved · May 19, 2026, 06:14 PM UTC
We have resolved the issue impacting the US Service. Response times have recovered and Service performance has remained at normal levels. We will continue to monitor the situation closely and provide updates to this post if anything changes. If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Latest: We have resolved the issue impacting the US Service. Response times have recovered and Service performance has remained at normal levels. We will continue to monitor the situation …
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- Platform
Timeline · 4 updates
- investigating · May 18, 2026, 09:42 PM UTC
We are currently investigating an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- identified · May 18, 2026, 10:06 PM UTC
We are have identified the issue causing the disruption in the US Service and are working toward remediation. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- monitoring · May 18, 2026, 10:43 PM UTC
We have identified an issue impacting the US Service and have taken action to fully remediate. The Service response is returning to expected performance. We are continuing to monitor the situation closely and will provide updates to this post if the situation changes. If you are still experiencing difficulty, and need to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- resolved · May 18, 2026, 11:12 PM UTC
The issue affecting the US service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/
Latest: The issue affecting the US service has been fully resolved. If you need any continued assistance, please contact Support via the portal: https://support.netdocuments.com/
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- Platform
Timeline · 4 updates
- investigating · May 08, 2026, 11:10 PM UTC
We are currently investigating an issue affecting the US Service. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- investigating · May 08, 2026, 11:39 PM UTC
We are continuing to investigate an issue affecting the US Service. Users are able to login but may experience intermittent slowness and problems interacting with documents through ndOffice. Opening documents via Office for the web or downloading documents directly should be functioning normally. We will provide updates to this post as more information becomes available. If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
- monitoring · May 09, 2026, 12:06 AM UTC
We have remediated the issue with the US Service. The Service response has returned to normal. If you have any questions we can assist with, please contact Support via the portal: https://support.netdocuments.com/
- resolved · May 09, 2026, 01:12 AM UTC
The issue with the US Service is resolved. If you have any questions we can assist with, please contact Support via the portal: https://support.netdocuments.com/
Latest: The issue with the US Service is resolved. If you have any questions we can assist with, please contact Support via the portal: https://support.netdocuments.com/
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- Started Jul 16, 2026, 10:45 AM UTC · Resolved Jul 16, 2026, 12:32 PM UTC · 1h 46m
- US Service - Navigation Error ResolvedStarted Jun 30, 2026, 07:58 PM UTC · Resolved Jun 30, 2026, 08:33 PM UTC · 35m
- Service Disruption - US Service ResolvedStarted May 19, 2026, 12:59 PM UTC · Resolved May 19, 2026, 06:14 PM UTC · 5h 15m
- Service Disruption - US Service ResolvedStarted May 18, 2026, 09:42 PM UTC · Resolved May 18, 2026, 11:12 PM UTC · 1h 29m
- Service Disruption ResolvedStarted May 08, 2026, 11:10 PM UTC · Resolved May 09, 2026, 01:12 AM UTC · 2h 1m