Resolved after 12 minutes, affecting Gladly Team Solution, on January 17, 2026.
We have identified the issue, and are working as expediently as possible to resolve it. We will continue to update this Status Page every 30 minutes or sooner until resolved. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
Affected components
Update timeline
- identified Jan 17, 2026, 07:43 PM UTC
We have identified the issue, and are working as expediently as possible to resolve it. We will continue to update this Status Page every 30 minutes or sooner until resolved. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.
- resolved Jan 17, 2026, 07:55 PM UTC
This incident has been resolved.
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