Gladia Outage History

There were 9 Gladia outages since February 4, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gladia.io

Minor May 3, 2026

Network instability API on Pre-recorded and Real Time

Detected by Pingoru: May 03, 2026, 10:08 AM UTC
Resolved: May 03, 2026, 10:08 AM UTC
Duration: —

Affected: Add-onsPlaygroundReal-Time v2APIPre-Recorded v2Real-Time v1

Timeline · 4 updates

investigating May 03, 2026, 09:17 AM UTC

Status: Investigating Network instability API on Pre-recorded and Real Time. Affected components Pre-Recorded v2 (Partial outage) Playground (Partial outage) API (Partial outage) Add-ons (Partial outage) Real-Time v2 (Partial outage) Real-Time v1 (Partial outage)
monitoring May 03, 2026, 09:43 AM UTC

Status: Monitoring Corrective actions are deployed. Impacted services: Real-Time v2, Add-ons, Pre-Recorded, Real-Time v. Expected resolution: around 9:45 UTC. Affected components Playground (Degraded performance) API (Degraded performance) Add-ons (Degraded performance) Real-Time v2 (Degraded performance) Real-Time v1 (Degraded performance) Pre-Recorded v2 (Degraded performance)
resolved May 03, 2026, 09:51 AM UTC

Status: Resolved A network disruption in the Europe infrastructure triggered cascading failures that ultimately affected database connectivity and API availability. Service was restored after isolating the affected component and performing a database failover. Affected components Add-ons (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational) Pre-Recorded v2 (Operational) Playground (Operational) API (Operational)
resolved May 03, 2026, 10:08 AM UTC

Status: Resolved Incident completed. All of our services are now operational. Affected components Pre-Recorded v2 (Operational) Playground (Operational) API (Operational) Add-ons (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational)

Read the full incident report →

Minor May 3, 2026

[Europe] Real-Time v2 is in a degraded state

Detected by Pingoru: May 03, 2026, 09:49 AM UTC
Resolved: May 03, 2026, 09:49 AM UTC
Duration: —

Affected: Add-ons

Timeline · 2 updates

investigating May 03, 2026, 09:19 AM UTC

Status: Investigating Service is unhealthy Affected components Add-ons (Degraded performance)
resolved May 03, 2026, 09:49 AM UTC

Status: Resolved This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

[Europe] Pre-Recorded is in a degraded state

Detected by Pingoru: Apr 29, 2026, 04:59 PM UTC
Resolved: Apr 29, 2026, 04:59 PM UTC
Duration: —

Affected: Pre-Recorded v2

Timeline · 2 updates

investigating Apr 29, 2026, 03:26 PM UTC

Status: Investigating Service is unhealthy Affected components Pre-Recorded v2 (Degraded performance)
resolved Apr 29, 2026, 04:59 PM UTC

Status: Resolved This incident has been resolved.

Read the full incident report →

Minor April 26, 2026

[US West 1] Real-Time v2 is in a degraded state

Detected by Pingoru: Apr 26, 2026, 05:30 PM UTC
Resolved: Apr 26, 2026, 05:30 PM UTC
Duration: —

Timeline · 2 updates

investigating Apr 26, 2026, 02:29 PM UTC

Status: Investigating Service is unhealthy Affected components Real-Time v2 (Degraded performance)
resolved Apr 26, 2026, 05:30 PM UTC

Status: Resolved This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

[Europe] Add-ons is in a degraded state

Detected by Pingoru: Apr 24, 2026, 01:50 PM UTC
Resolved: Apr 24, 2026, 01:50 PM UTC
Duration: —

Timeline · 2 updates

investigating Apr 24, 2026, 01:48 PM UTC

Status: Investigating Service is unhealthy Affected components Add-ons (Degraded performance)
resolved Apr 24, 2026, 01:50 PM UTC

Status: Resolved This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

[Europe] API is in a degraded state

Detected by Pingoru: Apr 07, 2026, 11:39 AM UTC
Resolved: Apr 07, 2026, 11:39 AM UTC
Duration: —

Timeline · 2 updates

investigating Apr 07, 2026, 10:48 AM UTC

Status: Investigating Service is unhealthy Affected components API (Degraded performance)
resolved Apr 07, 2026, 11:39 AM UTC

Status: Resolved This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

[US] Real-Time v2 is in a degraded state

Detected by Pingoru: Mar 30, 2026, 12:34 PM UTC
Resolved: Mar 30, 2026, 12:34 PM UTC
Duration: —

Timeline · 2 updates

investigating Mar 30, 2026, 10:14 AM UTC

Status: Investigating Service is unhealthy Affected components Real-Time v2 (Degraded performance)
resolved Mar 30, 2026, 12:34 PM UTC

Status: Resolved This incident has been resolved.

Read the full incident report →

Minor March 3, 2026

[Europe] Real-Time v2 and Async transcription are in a degraded state

Detected by Pingoru: Mar 03, 2026, 04:45 PM UTC
Resolved: Mar 03, 2026, 04:45 PM UTC
Duration: —

Affected: Add-onsReal-Time v2Pre-Recorded v2Real-Time v1

Timeline · 4 updates

investigating Mar 03, 2026, 03:34 PM UTC

Status: Investigating Both real time and async transcription services are unhealthy Affected components Add-ons (Degraded performance)
identified Mar 03, 2026, 04:01 PM UTC

Status: Identified A network issue is being mitigated by our technical team Affected components Pre-Recorded v2 (Degraded performance) Add-ons (Operational) Real-Time v2 (Degraded performance) Real-Time v1 (Degraded performance)
monitoring Mar 03, 2026, 04:31 PM UTC

Status: Monitoring Everything's back to normal, we are still actively monitoring. Affected components Add-ons (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational) Pre-Recorded v2 (Operational)
resolved Mar 03, 2026, 04:45 PM UTC

Status: Resolved Everything's back to normal. Sorry for the inconvenience. Affected components Pre-Recorded v2 (Operational) Add-ons (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational)

Read the full incident report →

Minor February 26, 2026

Pre-Recorded is in a degraded state

Detected by Pingoru: Feb 26, 2026, 02:49 PM UTC
Resolved: Feb 26, 2026, 02:49 PM UTC
Duration: —

Affected: Pre-Recorded v2

Timeline · 2 updates

investigating Feb 26, 2026, 02:22 PM UTC

Status: Investigating Performances are degraded Affected components Pre-Recorded v2 (Degraded performance)
resolved Feb 26, 2026, 02:49 PM UTC

Status: Resolved Merging incident into another. Affected components Pre-Recorded v2 (Operational)

Read the full incident report →

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