Is Gladia down?
Last checked 5m agoNo incidents right now.
Gladia is operational right now. Last checked 5m ago; the most recent incident resolved 1d ago.
Real-time Gladia status, recent outages, and incident history — pulled directly from Gladia's official status page at https://status.gladia.io every 5 minutes. Pingoru tracks 7 Gladia services and has captured 19 incidents in the last 90 days (96.35% uptime). Get email, Slack, Discord, or webhook alerts the moment Gladia reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Add-onsPre-Recorded v2
Timeline · 11 updates
- investigating · Sep 14, 2026, 09:07 AM UTC
Status: Investigating Service is unhealthy Affected components Add-ons (Degraded performance)
- monitoring · Sep 14, 2026, 10:18 AM UTC
Status: Monitoring We are currently experiencing degraded performance on our Europe API. Transcription processing is slower than usual, and file uploads may also be affected. Our team is actively working on a resolution. We will share another update as soon as more information is available. Affected components Add-ons (Degraded performance) Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 14, 2026, 10:36 AM UTC
Status: Monitoring We have identified the root cause: an external tool generated a traffic spike and a network incident. This delayed transcription processing and impacted our network, which also explains the upload latency. Service is progressively returning to normal. We continue to monitor and will share a final update once everything is confirmed stable. Affected components Add-ons (Degraded performance) Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 14, 2026, 01:02 PM UTC
Status: Monitoring The network issue is now fully resolved. Uploads and API submissions should work normally again. We are still clearing the backlog that built up during the disruption, and we are working to catch up. New jobs are typically completing in around 5 minutes. Jobs that were already waiting, or accounts with a large queue, can still see longer processing times until that backlog drains. We will keep monitoring and share another update as processing returns to normal. Affected components Add-ons (Degraded performance) Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 14, 2026, 03:01 PM UTC
Status: Monitoring Uploads are working normally again. Processing capacity is still reduced while we clear the backlog from earlier today. Expect around 3 minutes for new jobs during peak periods, and longer (up to about 20 minutes) if you have a high volume waiting in the queue. We are continuing to improve capacity and will update again as times return to normal. Affected components Add-ons (Degraded performance) Pre-Recorded v2 (Degraded performance)
- resolved · Sep 14, 2026, 04:38 PM UTC
Status: Resolved Incident is now resolved. The average transcription time is less than 1 minute Affected components Add-ons (Operational) Pre-Recorded v2 (Operational)
- monitoring · Sep 15, 2026, 10:09 AM UTC
Status: Monitoring We are still facing performance issues, requests might take a few minutes to be processed. Affected components Add-ons (Operational) Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 15, 2026, 11:51 AM UTC
Status: Monitoring We are still facing performance issues due to reduced infrastructure capacity. Processing times vary by account: they depend on your current transcription queue and your concurrent processing limit. Across all accounts, average turnaround is currently around 22 minutes. All transcriptions are still being processed and are not lost. Some may simply complete more slowly than usual. Our teams continue to work on restoring full capacity. Affected components Add-ons (Operational) Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 15, 2026, 01:13 PM UTC
Status: Monitoring We are still facing performance issues due to reduced infrastructure capacity, but average processing times have improved. Across all accounts, average turnaround is currently around 12 minutes. Actual times still vary by account depending on your current transcription queue and your concurrent processing limit. All transcriptions are still being processed. Some may simply complete more slowly than usual. Our teams continue to work on restoring full capacity. Affected components Add-ons (Operational) Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 15, 2026, 01:58 PM UTC
Status: Monitoring We are still facing performance issues due to reduced infrastructure capacity, average processing times have degraded. Across all accounts, average turnaround is currently around 28 minutes. Actual times still vary by account depending on your current transcription queue and your concurrent processing limit. All transcriptions are still being processed. Some may simply complete more slowly than usual. Our teams continue to work on restoring full capacity. Affected components Pre-Recorded v2 (Degraded performance) Add-ons (Operational)
- resolved · Sep 15, 2026, 10:38 PM UTC
Status: Resolved Processing queues are empty and pre-recorded transcription processing times are back to normal. Real-time and live streaming sessions are operating normally. During this incident, some customers experienced elevated error rates, timeouts, and degraded processing times on pre-recorded, real-time, and live streaming endpoints. A detailed post-mortem will be shared in the coming days. We sincerely apologize for the disruption and thank you for your patience. Affected components Add-ons (Operational) Pre-Recorded v2 (Operational)
Latest: Status: Resolved Processing queues are empty and pre-recorded transcription processing times are back to normal. Real-time and live streaming sessions are operating normally. Durin…
-
- Pre-Recorded v2
Timeline · 5 updates
- investigating · Sep 10, 2026, 09:21 AM UTC
Status: Investigating Service is unhealthy Affected components Pre-Recorded v2 (Degraded performance)
- investigating · Sep 10, 2026, 10:18 AM UTC
Status: Investigating Pre-recorded transcription is taking longer than usual. Average processing time is currently around 6 minutes. Investigation ongoing. Affected components Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 10, 2026, 10:56 AM UTC
Status: Monitoring Pre-recorded transcription processing times have come down to around 5 minutes on average and are returning to normal. We are monitoring the situation. Affected components Pre-Recorded v2 (Degraded performance)
- monitoring · Sep 10, 2026, 12:25 PM UTC
Status: Monitoring We have restored our GPU capacity. Due to the earlier incident and ongoing high traffic, pre-recorded transcription processing times remain longer than usual. We continue to monitor the situation closely. Affected components Pre-Recorded v2 (Degraded performance)
- resolved · Sep 10, 2026, 04:06 PM UTC
Status: Resolved This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.
Latest: Status: Resolved This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.
-
- Real-Time v2
Timeline · 2 updates
- identified · Sep 02, 2026, 06:30 AM UTC
Status: Identified Real-time API v2 is experiencing intermittent availability and connection failures. Affected components Real-Time v2 (Degraded performance)
- resolved · Sep 02, 2026, 06:55 AM UTC
Status: Resolved Service has been restored. Pre-recorded transcription was largely unaffected. Affected components Real-Time v2 (Operational)
Latest: Status: Resolved Service has been restored. Pre-recorded transcription was largely unaffected. Affected components Real-Time v2 (Operational)
-
-
Timeline · 2 updates
- investigating · Jul 30, 2026, 04:06 PM UTC
Status: Investigating Service is unhealthy Affected components Add-ons (Degraded performance)
- resolved · Jul 30, 2026, 04:07 PM UTC
Status: Resolved This incident has been resolved.
Latest: Status: Resolved This incident has been resolved.
-
- Pre-Recorded v2
Timeline · 2 updates
- investigating · Jul 30, 2026, 02:29 PM UTC
Status: Investigating Service is unhealthy Affected components Pre-Recorded v2 (Degraded performance)
- resolved · Jul 30, 2026, 03:10 PM UTC
Status: Resolved This incident has been resolved.
Latest: Status: Resolved This incident has been resolved.
-
See the full Gladia outage history
10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Gladia outage history →Or sign up free to get alerts when Gladia breaks · 10 free monitors · No credit card
- [Europe] API is in a degraded state ResolvedStarted Sep 15, 2026, 10:38 PM UTC · Resolved Sep 15, 2026, 10:38 PM UTC · —
- Started Sep 10, 2026, 04:06 PM UTC · Resolved Sep 10, 2026, 04:06 PM UTC · —
- [Europe] Real Time V2 degraded state ResolvedStarted Sep 02, 2026, 06:55 AM UTC · Resolved Sep 02, 2026, 06:55 AM UTC · —
- Started Jul 30, 2026, 04:07 PM UTC · Resolved Jul 30, 2026, 04:07 PM UTC · —
- Started Jul 30, 2026, 03:10 PM UTC · Resolved Jul 30, 2026, 03:10 PM UTC · —
- Started Jul 26, 2026, 05:52 PM UTC · Resolved Jul 26, 2026, 05:52 PM UTC · —
- Started Jul 24, 2026, 04:19 AM UTC · Resolved Jul 24, 2026, 04:19 AM UTC · —
- [Europe] API is in a degraded state ResolvedStarted Jul 19, 2026, 08:25 PM UTC · Resolved Jul 19, 2026, 08:25 PM UTC · —