Gladia incident

[Europe] Pre-Recorded is in a degraded state

Minor Resolved View vendor source →

Gladia experienced a minor incident on October 7, 2026 affecting Pre-Recorded v2, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 01:16 PM UTC
Resolved
Oct 07, 2026, 02:17 PM UTC
Duration
1h
Detected by Pingoru
Oct 07, 2026, 01:16 PM UTC

Affected components

Pre-Recorded v2

Update timeline

  1. investigating Oct 07, 2026, 01:00 PM UTC

    Status: Investigating Service is unhealthy Affected components Pre-Recorded v2 (Degraded performance)

  2. investigating Oct 07, 2026, 01:16 PM UTC

    Status: Investigating https://public-cloud.status-ovhcloud.com/incidents/kdqq2smzfd4t Affected components Pre-Recorded v2 (Full outage)

  3. investigating Oct 07, 2026, 01:25 PM UTC

    Status: Investigating Service is coming back online, expect some latency while we process accumulated requests Affected components Pre-Recorded v2 (Degraded performance)

  4. monitoring Oct 07, 2026, 02:04 PM UTC

    Status: Monitoring Most of the backlog is cleared. We’re temporarily raising the rate limit to drain the rest as fast as possible. Expect normal operation again in a few minutes. Affected components Pre-Recorded v2 (Degraded performance)

  5. resolved Oct 07, 2026, 02:17 PM UTC

    Status: Resolved Fully recovered. Back to normal operation. Affected components Pre-Recorded v2 (Operational)