Gladia experienced a minor incident on September 23, 2026 affecting Website and Add-ons and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2026, 07:05 AM UTC
Status: Investigating Investigating source of the issue Affected components Add-ons (Partial outage) Website (Partial outage) Real-Time v2 (Partial outage) Real-Time v1 (Partial outage) Pre-Recorded v2 (Partial outage) Playground (Partial outage) API (Partial outage)
- investigating Sep 23, 2026, 07:14 AM UTC
Status: Investigating Still Investigating source of the issue. Affected components Pre-Recorded v2 (Full outage) Playground (Full outage) API (Full outage) Add-ons (Full outage) Website (Full outage) Real-Time v2 (Full outage) Real-Time v1 (Full outage)
- monitoring Sep 23, 2026, 07:37 AM UTC
Status: Monitoring Update : service recovering Situation returning to normal. New Pre-Recorded jobs process normally. Jobs from 08:55–09:34 UTC+2 are processed with delay. Affected components Website (Operational) Real-Time v2 (Degraded performance) Real-Time v1 (Degraded performance) Pre-Recorded v2 (Degraded performance) Playground (Operational) API (Operational) Add-ons (Operational)
- resolved Sep 23, 2026, 08:10 AM UTC
Status: Resolved All services have returned to normal operation. The provider-side network issue is resolved. New jobs are processing normally, and the remaining Pre-Recorded backlog from this morning has been cleared. We consider this incident resolved. Thank you for your patience. Affected components Add-ons (Operational) Website (Operational) Real-Time v2 (Operational) Real-Time v1 (Operational) Pre-Recorded v2 (Operational) Playground (Operational) API (Operational)