Resolved after 9 hours 10 minutes, affecting GC Online Giving, on September 25, 2025.
Service has returned to normal. Venmo is available again; iOS Chrome Mobile checkout errors have been fixed. No data loss occurred, and transactions are processing as expected.
Affected components
Update timeline
- investigating Sep 25, 2025, 01:51 PM UTC
We have temporarily disabled Venmo on our platform due to errors that donors experienced in the checkout process. We are in contact with the vendor awaiting Venmo to be restored. Additionally, the Venmo issue caused errors across checkout for all payment methods on iOS Chrome Mobile. We have resolved these issues.
- monitoring Sep 25, 2025, 08:17 PM UTC
We have re-enabled Venmo across the platform and are monitoring recovery.
- resolved Sep 25, 2025, 11:02 PM UTC
Service has returned to normal. Venmo is available again; iOS Chrome Mobile checkout errors have been fixed. No data loss occurred, and transactions are processing as expected.
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