Resolved after 2 hours 11 minutes, affecting GC Online Giving, on October 16, 2025.
Our team has confirmed that this is resolved, and donations via these payment methods are now processing normally. We will continue to monitor performance closely to ensure a seamless donor experience.
Affected components
Update timeline
- investigating Oct 16, 2025, 03:31 PM UTC
Our team is aware of a degradation affecting PayPal and Venmo. As a precaution, we have proactively disabled Venmo and PayPal to ensure a positive donor experience. We are actively monitoring the situation and will provide another update as soon as PayPal provides additional information. Donors will not see the option to make gifts over PayPal and Venmo.
- resolved Oct 16, 2025, 05:43 PM UTC
Our team has confirmed that this is resolved, and donations via these payment methods are now processing normally. We will continue to monitor performance closely to ensure a seamless donor experience.
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