GiveCampus incident

Paypal and Venmo Temporarily Disabled

Notice Resolved View vendor source →

GiveCampus experienced a notice incident on October 16, 2025 affecting GC Online Giving, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 03:31 PM UTC
Resolved
Oct 16, 2025, 05:43 PM UTC
Duration
2h 11m
Detected by Pingoru
Oct 16, 2025, 03:31 PM UTC

Affected components

GC Online Giving

Update timeline

  1. investigating Oct 16, 2025, 03:31 PM UTC

    Our team is aware of a degradation affecting PayPal and Venmo. As a precaution, we have proactively disabled Venmo and PayPal to ensure a positive donor experience. We are actively monitoring the situation and will provide another update as soon as PayPal provides additional information. Donors will not see the option to make gifts over PayPal and Venmo.

  2. resolved Oct 16, 2025, 05:43 PM UTC

    Our team has confirmed that this is resolved, and donations via these payment methods are now processing normally. We will continue to monitor performance closely to ensure a seamless donor experience.