GiveCampus incident

Intermittent Access Issues

Minor Resolved View vendor source →

GiveCampus experienced a minor incident on October 29, 2025 affecting GC Online Giving and GC Events and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 01:55 PM UTC
Resolved
Oct 29, 2025, 04:15 PM UTC
Duration
2h 19m
Detected by Pingoru
Oct 29, 2025, 01:55 PM UTC

Affected components

GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)

Update timeline

  1. investigating Oct 29, 2025, 01:55 PM UTC

    We are investigating intermittent access issues across the platform that began at approximately 9:40am ET. We will report back when we have additional information.

  2. identified Oct 29, 2025, 02:54 PM UTC

    Our engineers have identified a likely cause and implemented remediation measures. We are seeing continued recovery, and gift processing has returned to normal levels. We’re closely monitoring and will share further updates as they become available.

  3. resolved Oct 29, 2025, 04:15 PM UTC

    Today from 9:40am-10:50am ET, GiveCampus experienced a platform outage. The platform was reviewed as fully operational by 11:08am ET.