GiveCampus incident

Intermittent Access Issues

Resolved after 2 hours 19 minutes, affecting GC Online Giving and GC Events and 1 more, on October 29, 2025.

resolved Oct 29, 2025, 04:15 PM UTC

Today from 9:40am-10:50am ET, GiveCampus experienced a platform outage. The platform was reviewed as fully operational by 11:08am ET.

Started: Oct 29, 2025, 01:55 PM UTC
Resolved: Oct 29, 2025, 04:15 PM UTC
Duration: 2h 19m
Detected by Pingoru: Oct 29, 2025, 01:55 PM UTC

Affected components

GC Online GivingGC EventsGC Volunteer ManagementGC GO (frontline fundraisers)GC GO (students)GC Outreach - Email & TextingPlatform Data Transfer (Data Importer, File Transfer, API)

Update timeline

investigating Oct 29, 2025, 01:55 PM UTC

We are investigating intermittent access issues across the platform that began at approximately 9:40am ET. We will report back when we have additional information.
identified Oct 29, 2025, 02:54 PM UTC

Our engineers have identified a likely cause and implemented remediation measures. We are seeing continued recovery, and gift processing has returned to normal levels. We’re closely monitoring and will share further updates as they become available.
resolved Oct 29, 2025, 04:15 PM UTC

Today from 9:40am-10:50am ET, GiveCampus experienced a platform outage. The platform was reviewed as fully operational by 11:08am ET.

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