Giacom Connectivity incident
Phone systems are down
Minor
Resolved after 52 minutes, affecting Platform - Connectivity Orders, on August 21, 2026.
The phone system issue has been identified and service is coming back up, we will provide a further update by 10:30 AM
Affected components
Platform - Connectivity Orders
Update timeline
- investigating Aug 21, 2026, 07:41 AM UTC
It has been identified that Giacom phone systems are down this morning, this has been raised as a P1. We will provide a further update by 10 AM this morning
- monitoring Aug 21, 2026, 08:29 AM UTC
The phone system issue has been identified and service is coming back up, we will provide a further update by 10:30 AM
- resolved Aug 21, 2026, 08:34 AM UTC
The phone systems have now been restored
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