Giacom Connectivity incident
City Fibre Broadband outage
Resolved after 15 days 19 hours, on July 1, 2026.
We have seen services restored; we will continue to monitor the incident. If customers report any further drops, please contact support to investigate further.
Update timeline
- investigating Jul 01, 2026, 01:20 PM UTC
We have identified a drop in City Fibre broadband services countrywide as of 14.20. Some services have been restored following reboots of the ONT however, some services remain offline. We have contacted CF and are awaiting further confirmation of the outage. Further updates to be provided within 1 - 2 hours.
- monitoring Jul 01, 2026, 03:58 PM UTC
We have seen services restored; we will continue to monitor the incident. If customers report any further drops, please contact support to investigate further.
- resolved Jul 17, 2026, 08:57 AM UTC
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