Giacom Connectivity incident

BT system issue

Minor Ongoing

Giacom Connectivity is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 08:51 AM UTC
Resolved
Ongoing
Duration
● 2h 26m
Detected by Pingoru
Jun 24, 2026, 08:51 AM UTC

Update timeline

  1. identified Jun 24, 2026, 08:51 AM UTC

    We want to make you aware of an ongoing supplier incident currently affecting BT systems. BT are experiencing a Priority 1 (P1) network outage, which is impacting multiple systems and applications. As a result, this is affecting our services and the tools available within Cloud Market. There may be delays to KBD (Knowledge-Based Diagnostics) running or failing. This may also cause slower response times or intermittent disruptions. BT have also confirmed that some of their internal communication channels are impacted, meaning updates are being provided manually, which may limit the frequency of status updates. We are actively monitoring the situation and will keep you informed as soon as further updates become available.