Giacom Connectivity incident

Cloud Market Error when loading Orders

Minor Resolved

Giacom Connectivity experienced a minor incident on April 16, 2026, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 10:14 AM UTC
Resolved
Apr 24, 2026, 02:22 PM UTC
Duration
8d 4h
Detected by Pingoru
Apr 16, 2026, 10:14 AM UTC

Update timeline

  1. investigating Apr 16, 2026, 10:14 AM UTC

    We have received reports of intermittent issues with our Cloud Market Portal when trying to access orders. Our platform support engineers are currently investigating the issue and we will provide updates on this as soon as we have them. Thank you for your patience while we work to resolve this.

  2. investigating Apr 16, 2026, 04:04 PM UTC

    Good Afternoon, Our Platform Support engineers continue to work on this issue. Please bear with us while we continue to work towards a resolution. Updates will be provided as soon as they are available.

  3. resolved Apr 24, 2026, 02:22 PM UTC

    The portal is now stable. Thank you for your patience while we worked to resolve this.