Giacom Connectivity incident
BTW portal issue
Resolved after 1 hour 44 minutes, on September 25, 2026.
Portal access has remained stable and is operating as expected, no further issues reported
Update timeline
- investigating Sep 25, 2026, 02:09 PM UTC
We are currently aware of issues with Access to BT Business Zone (BTWholesale.com) The portal is returning 404 or Proxy Error when attempting to log in. This has been reported to BT Wholesale as a critical incident and they are investigating
- investigating Sep 25, 2026, 02:47 PM UTC
Access to BT Business Zone appears to be returning to normal. We are currently monitoring while awaiting confirmation from BT Further updates to follow
- resolved Sep 25, 2026, 03:54 PM UTC
Portal access has remained stable and is operating as expected, no further issues reported
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