Giacom Connectivity incident

Leased Line Major service outage

Major

Resolved after 8 hours 32 minutes, on September 7, 2026.

resolved Sep 08, 2026, 08:06 AM UTC

Following an investigation, we can confirm that the reported outage was a false positive and no service impact has been identified. The incident has therefore been resolved, and no further action is required.

Started
Sep 07, 2026, 02:27 PM UTC
Resolved
Sep 07, 2026, 11:00 PM UTC
Duration
8h 32m
Detected by Pingoru
Sep 07, 2026, 02:27 PM UTC

Update timeline

  1. investigating Sep 07, 2026, 02:27 PM UTC

    Dear Partner, We are aware of an outage currently affecting leased line connectivity. We are currently carrying out inital investigations and will provide further information once this is available. Kind Regards,

  2. resolved Sep 08, 2026, 08:06 AM UTC

    Following an investigation, we can confirm that the reported outage was a false positive and no service impact has been identified. The incident has therefore been resolved, and no further action is required.

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