Giacom Connectivity incident

Asanti - Planned Maintenance

Minor

Resolved after 1 day 8 hours, on September 14, 2026.

monitoring Sep 14, 2026, 08:00 AM UTC

Dear partner, Please see below a notification for planned engineering works by wavenet: Planned Start: 14/09/2026 09:00:00 BST Planned End: 15/09/2026 17:30:00 BST Duration: 1 Day 8 Hours 30 Minutes Reason for Change: UPS maintenance Impact: No OutageRisk: Services should be considered at risk for the duration of the maintenance window. Services Affected: Change summary: Reading UPS Maintenance Change Details: Eaton to attend Reading to carryout annual maintenance of 4 x 93PM, UPS A1, A2, B1 and B2 Change Test Plan: Eaton to test each unit in accordance with manufacturers specification Planned Downtime: No Additional Information from Third Party: Change summary: Reading UPS Maintenance Change Details: Eaton to attend Reading to carryout annual maintenance of 4 x 93PM, UPS A1, A2, B1 and B2 Change Test Plan: Eaton to test each unit in accordance with manufacturers specification Planned Downtime: No Due to the number of services potentially impacted by this planned work it may not always be possible for us to confirm whether individual circuits or services are specifically impacted. To help you assess any potential risk to your customers, we recommend reviewing the information provided and considering whether any end-user communications may be appropriate during the maintenance window. Wherever possible, we will include additional details such as geographical locations, service identifiers, or other relevant information to support your assessment. However, some engineering activities are carried out at a national level and cannot be narrowed down to specific regions or services. We will always share all information made available to us by the carrier at the time of notification and will provide any further updates should additional details become available. If you have any concerns regarding a particular service, please do not hesitate to contact our team and we will be happy to assist where possible.

Started
Sep 14, 2026, 08:00 AM UTC
Resolved
Sep 15, 2026, 04:30 PM UTC
Duration
1d 8h
Detected by Pingoru
Sep 14, 2026, 08:00 AM UTC

Update timeline

  1. monitoring Sep 14, 2026, 08:00 AM UTC

    Dear partner, Please see below a notification for planned engineering works by wavenet: Planned Start: 14/09/2026 09:00:00 BST Planned End: 15/09/2026 17:30:00 BST Duration: 1 Day 8 Hours 30 Minutes Reason for Change: UPS maintenance Impact: No OutageRisk: Services should be considered at risk for the duration of the maintenance window. Services Affected: Change summary: Reading UPS Maintenance Change Details: Eaton to attend Reading to carryout annual maintenance of 4 x 93PM, UPS A1, A2, B1 and B2 Change Test Plan: Eaton to test each unit in accordance with manufacturers specification Planned Downtime: No Additional Information from Third Party: Change summary: Reading UPS Maintenance Change Details: Eaton to attend Reading to carryout annual maintenance of 4 x 93PM, UPS A1, A2, B1 and B2 Change Test Plan: Eaton to test each unit in accordance with manufacturers specification Planned Downtime: No Due to the number of services potentially impacted by this planned work it may not always be possible for us to confirm whether individual circuits or services are specifically impacted. To help you assess any potential risk to your customers, we recommend reviewing the information provided and considering whether any end-user communications may be appropriate during the maintenance window. Wherever possible, we will include additional details such as geographical locations, service identifiers, or other relevant information to support your assessment. However, some engineering activities are carried out at a national level and cannot be narrowed down to specific regions or services. We will always share all information made available to us by the carrier at the time of notification and will provide any further updates should additional details become available. If you have any concerns regarding a particular service, please do not hesitate to contact our team and we will be happy to assist where possible.

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