Genetec incident
Potential issue affecting System Management Portal Global
Resolved after 19 minutes, affecting Security Center SaaS - Applications (Applications - Australia) and Security Center SaaS - Applications (Applications - Canada) and 1 more, on November 4, 2026.
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Affected components
Update timeline
- investigating Nov 04, 2026, 07:15 PM UTC
We’re investigating reports of a potential issue affecting Security Center SaaS Web, desktop, and Mobile applications. We are working on it. We apologize for any inconvenience this may cause.
- identified Nov 04, 2026, 07:28 PM UTC
We have identified the cause of the incident and are implementing a solution. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
- resolved Nov 04, 2026, 07:47 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Your product runs on more than Genetec
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services