Gainsight PX incident
PX US1 : Data freshness issue due to processing lag
Minor Vendor's status page →
Resolved after 3 hours 21 minutes, affecting Product Analytics, on February 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Product Analytics
Update timeline
- investigating Feb 06, 2026, 03:37 PM UTC
We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
- identified Feb 06, 2026, 03:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 06, 2026, 04:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2026, 06:58 PM UTC
This incident has been resolved.
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