Gainsight PX incident

Elevated Errors in Gainsight PX

Minor Resolved View vendor source →
Started
Mar 16, 2026, 08:38 PM UTC
Resolved
Mar 16, 2026, 11:27 PM UTC
Duration
2h 48m
Detected by Pingoru
Mar 16, 2026, 08:38 PM UTC

Affected components

UIKC Bot

Update timeline

  1. investigating Mar 16, 2026, 08:38 PM UTC

    We're experiencing an elevated level of errors which could lead to performance impact. We are are currently looking into the issue.

  2. identified Mar 16, 2026, 08:56 PM UTC

    The issue has been identified with an upstream DNS service. We are escalating and monitoring for updates.

  3. identified Mar 16, 2026, 09:03 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Mar 16, 2026, 11:27 PM UTC

    The issue has been resolved by the upstream service provider.

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