Gainsight PX incident
PX US1 : Data freshness issue due to processing lag
Resolved on February 6, 2026.
Feb 6, 10:58 PST Resolved - This incident has been resolved. Feb 6, 08:31 PST Monitoring - A fix has been implemented and we are monitoring the results. Feb 6, 07:37 PST Identified - The issue has been identified and a fix is being implemented. Feb 6, 07:37 PST Investigating - We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
Update timeline
- monitoring Feb 06, 2026, 06:58 PM UTC
Feb 6, 10:58 PST Resolved - This incident has been resolved. Feb 6, 08:31 PST Monitoring - A fix has been implemented and we are monitoring the results. Feb 6, 07:37 PST Identified - The issue has been identified and a fix is being implemented. Feb 6, 07:37 PST Investigating - We are experiencing processing lag which may cause delays in reporting data freshness for some customers.
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