Gainsight PX incident

PX US1 : Data freshness issue due to processing lag

Minor Resolved View vendor source →
Started
Feb 06, 2026, 06:58 PM UTC
Resolved
Feb 06, 2026, 06:58 PM UTC
Duration
Detected by Pingoru
Feb 06, 2026, 06:58 PM UTC

Update timeline

  1. monitoring Feb 06, 2026, 06:58 PM UTC

    Feb 6, 10:58 PST Resolved - This incident has been resolved. Feb 6, 08:31 PST Monitoring - A fix has been implemented and we are monitoring the results. Feb 6, 07:37 PST Identified - The issue has been identified and a fix is being implemented. Feb 6, 07:37 PST Investigating - We are experiencing processing lag which may cause delays in reporting data freshness for some customers.

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