Gainsight PX incident

Analytics Processing Lag

Resolved after 3 hours 4 minutes, affecting Product Analytics, on January 17, 2022.

resolved Jan 17, 2022, 03:39 PM UTC

This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.

Started
Jan 17, 2022, 12:34 PM UTC
Resolved
Jan 17, 2022, 03:39 PM UTC
Duration
3h 4m
Detected by Pingoru
Jan 17, 2022, 12:34 PM UTC

Affected components

Product Analytics

Update timeline

  1. identified Jan 17, 2022, 12:34 PM UTC

    We are experiencing analytics processing lag which may cause delays in reporting data freshness. Real-time in-app engagements: no impact.

  2. resolved Jan 17, 2022, 03:39 PM UTC

    This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.

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