Gainsight PX incident

Analytics Processing Lag

Resolved after 2 hours 11 minutes, affecting Product Analytics, on February 7, 2022.

resolved Feb 07, 2022, 08:06 PM UTC

This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.

Started
Feb 07, 2022, 05:55 PM UTC
Resolved
Feb 07, 2022, 08:06 PM UTC
Duration
2h 11m
Detected by Pingoru
Feb 07, 2022, 05:55 PM UTC

Affected components

Product Analytics

Update timeline

  1. monitoring Feb 07, 2022, 05:55 PM UTC

    We are experiencing analytics processing lag which may cause delays in reporting data freshness. Real-time in-app engagements: no impact

  2. resolved Feb 07, 2022, 08:06 PM UTC

    This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.

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