Gainsight PX incident
Investigating performance issues with Real Time Engagements and Knowledge Center Bots
Minor Vendor's status page →
Resolved after 1 hour 24 minutes, affecting In-app Guides and In-app Surveys, on December 2, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
In-app GuidesIn-app Surveys
Update timeline
- investigating Dec 02, 2022, 05:12 PM UTC
We are currently investigating performance issues and will update as we have more information.
- monitoring Dec 02, 2022, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 02, 2022, 06:36 PM UTC
This incident has been resolved.
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