Gainsight PX incident
Impact: PX Engagements and Knowledge Center (KC) Bots
Minor Vendor's status page →
Resolved after 1 hour 51 minutes, affecting Real Time Engine and In-app Guides and 1 more, on February 1, 2023.
This incident has been resolved. We will share details as they become available.
Affected components
Real Time EngineIn-app GuidesIn-app Surveys
Update timeline
- identified Feb 01, 2023, 09:24 PM UTC
Some customers may have issues with PX Engagements or Knowledge Center (KC) Bots. We have identified the cause and we're rolling out a fix.
- identified Feb 01, 2023, 09:44 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 01, 2023, 09:45 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 01, 2023, 11:16 PM UTC
This incident has been resolved. We will share details as they become available.
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