Funnel Leasing incident

CRM Email Functionality

Minor Resolved View vendor source →

Funnel Leasing experienced a minor incident on January 28, 2026 affecting Email, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 10:08 PM UTC
Resolved
Jan 28, 2026, 10:08 PM UTC
Duration
Detected by Pingoru
Jan 28, 2026, 10:08 PM UTC

Affected components

Email

Update timeline

  1. investigating Jan 28, 2026, 06:18 PM UTC

    Status: Investigating We are currently investigating an issue that is affecting email account syncing and the ability to send and receive emails. Affected components Email (Degraded performance)

  2. identified Jan 28, 2026, 06:51 PM UTC

    Status: Identified We have identified the issue as an incident with our third-party email and calendar provider, Nylas. Their team is actively investigating, and we are monitoring for updates. Affected components Email (Degraded performance)

  3. monitoring Jan 28, 2026, 07:37 PM UTC

    Status: Monitoring Nylas has resolved the root cause of the issue. We are actively working to re-authenticating affected email accounts and continuing to monitor the impact. Affected components Email (Degraded performance)

  4. resolved Jan 28, 2026, 10:08 PM UTC

    Status: Resolved We have completed re-authentication for affected email accounts, and our monitoring confirms the issue is resolved. Email syncing and sending/receiving are operating normally. Affected components Email (Operational)