Funnel Leasing incident
Electronic Signature Service Disruption (Dropbox Sign)
Funnel Leasing experienced a minor incident on October 21, 2026 affecting Document Signing, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2026, 04:05 PM UTC
Status: Identified We are currently experiencing disruptions to electronic signature functionality due to an ongoing outage affecting our third-party provider, Dropbox Sign. Dropbox Sign has temporarily taken its services offline as a precaution while addressing critical security vulnerabilities. As a result, customers may be unable to send, access, or sign lease documents through Funnel. We are closely following Dropbox Sign's recovery efforts and will provide updates as services become available again. You can follow the provider's progress on the Dropbox Sign Status Page: https://status.hellosign.com/incidents/r2d5pw74grzl. We apologize for the inconvenience. Affected components Document Signing (Partial outage)
- resolved Oct 21, 2026, 04:47 PM UTC
Status: Resolved Dropbox Sign has recovered from the service disruption. Our team has tested and verified that all affected functionality is operating normally. The incident is now resolved. We will continue to monitor the integration to ensure stability. We apologize for any inconvenience caused. Affected components Document Signing (Operational)