Resolved after 52 minutes, affecting Fenix: Insights and Telephony & SMS, on September 1, 2026.
Twilio's outage has resolved. Our telephony-based features are now operating normally.
Affected components
Fenix: InsightsTelephony & SMS
Update timeline
- monitoring Sep 01, 2026, 05:03 PM UTC
Funnel's telephony provider, Twilio, is experiencing an outage (https://status.twilio.com/). This is impacting the reliability of many telephony-based features in Funnel's CRM, including conference calls, linked devices, and missed call evaluations. We will continue to monitor for updates from Twilio, and keep customers up to date via our status page.
- resolved Sep 01, 2026, 05:56 PM UTC
Twilio's outage has resolved. Our telephony-based features are now operating normally.
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