Resolved after 1 hour 35 minutes, affecting Fenix: Insights and Voice, on April 7, 2026.
Rebooted the Asterisk servers. Calls are now going through.
Affected components
Fenix: InsightsVoice
Update timeline
- investigating Apr 07, 2026, 03:24 PM UTC
The Fenix telephony system (inbound and outbound) are not permitting calls to complete successfully.
- monitoring Apr 07, 2026, 04:35 PM UTC
Telephony services are coming back online an calls are starting to go through
- monitoring Apr 07, 2026, 04:43 PM UTC
Rebooted the Asterisk servers. Calls are now going through.
- resolved Apr 07, 2026, 04:59 PM UTC
Fenix telephony successfully routing calls.
Your product runs on more than Funnel Leasing
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services