Funnel Leasing experienced a minor incident on April 7, 2026 affecting Fenix: Insights and Voice, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2026, 03:24 PM UTC
Status: Investigating The Fenix telephony system (inbound and outbound) are not permitting calls to complete successfully. Affected components Fenix: Insights (Partial outage) Voice (Full outage)
- monitoring Apr 07, 2026, 04:35 PM UTC
Status: Monitoring Telephony services are coming back online an calls are starting to go through Affected components Fenix: Insights (Operational) Voice (Operational)
- monitoring Apr 07, 2026, 04:43 PM UTC
Status: Monitoring Rebooted the Asterisk servers. Calls are now going through. Affected components Fenix: Insights (Operational) Voice (Operational)
- resolved Apr 07, 2026, 04:59 PM UTC
Status: Resolved Fenix telephony successfully routing calls. Affected components Fenix: Insights (Operational) Voice (Operational)