Funnel Leasing incident

Fenix Telephony Interruptions

Minor Resolved View vendor source →
Started
Apr 07, 2026, 04:59 PM UTC
Resolved
Apr 07, 2026, 04:59 PM UTC
Duration
—
Detected by Pingoru
Apr 07, 2026, 04:59 PM UTC

Affected components

Fenix: InsightsVoice

Update timeline

  1. investigating Apr 07, 2026, 03:24 PM UTC

    Status: Investigating The Fenix telephony system (inbound and outbound) are not permitting calls to complete successfully. Affected components Fenix: Insights (Partial outage) Voice (Full outage)

  2. monitoring Apr 07, 2026, 04:35 PM UTC

    Status: Monitoring Telephony services are coming back online an calls are starting to go through Affected components Fenix: Insights (Operational) Voice (Operational)

  3. monitoring Apr 07, 2026, 04:43 PM UTC

    Status: Monitoring Rebooted the Asterisk servers. Calls are now going through. Affected components Fenix: Insights (Operational) Voice (Operational)

  4. resolved Apr 07, 2026, 04:59 PM UTC

    Status: Resolved Fenix telephony successfully routing calls. Affected components Fenix: Insights (Operational) Voice (Operational)

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