FrankieOne incident
Notice of Unscheduled Service Provider Incident - International KYB - Netherlands - Documents
Major Vendor's status page →
Resolved after 19 hours 32 minutes, affecting International Business Verification, on November 2, 2026.
The vendor has confirmed that the issue has been resolved and the service has been operational since 2 November, 09:29 PM AEDT.
Affected components
International Business Verification
Update timeline
- investigating Nov 02, 2026, 08:45 AM UTC
We are aware of an issue impacting the document orders for Netherlands.
- resolved Nov 03, 2026, 04:17 AM UTC
The vendor has confirmed that the issue has been resolved and the service has been operational since 2 November, 09:29 PM AEDT.
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