FrankieOne incident

Elevated API Errors - Business Look Up and Credit Reports

Resolved after 3 hours, affecting Australian Business Verification , on October 1, 2025.

resolved Oct 01, 2025, 06:18 AM UTC

The intermittent errors impacting credit reports and searches due to issues on the ABR side have now been resolved as of 16:18. All services are operating normally.

Started
Oct 01, 2025, 03:17 AM UTC
Resolved
Oct 01, 2025, 06:18 AM UTC
Duration
3h
Detected by Pingoru
Oct 01, 2025, 03:17 AM UTC

Affected components

Australian Business Verification

Update timeline

  1. investigating Oct 01, 2025, 03:17 AM UTC

    We have been advised that the ABR is currently experiencing intermittent errors. This may impact credit reports and searches. As this is a vendor-side issue, we are monitoring the situation closely and will provide updates as they become available.

  2. resolved Oct 01, 2025, 06:18 AM UTC

    The intermittent errors impacting credit reports and searches due to issues on the ABR side have now been resolved as of 16:18. All services are operating normally.

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