Resolved after 4 hours 52 minutes, affecting next.frame.io (V4) and Media Processing, on July 22, 2026.
We are still working on rerunning jobs.
Affected components
next.frame.io (V4)Media Processing
Update timeline
- investigating Jul 22, 2026, 11:35 PM UTC
We are currently experiencing a delay in message delivery and are investugating.
- identified Jul 23, 2026, 12:03 AM UTC
We have identified the issue and are working on retranscoding a small number of assets that have experienced issues.
- monitoring Jul 23, 2026, 12:03 AM UTC
We have identified the issue and are working on retranscoding a small number of assets that have experienced issues.
- monitoring Jul 23, 2026, 02:44 AM UTC
We are still working on rerunning jobs.
- resolved Jul 23, 2026, 04:28 AM UTC
This incident has been resolved.
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