Frame.io incident

Intermittent log in issues

Major Resolved View vendor source →

Frame.io experienced a major incident on October 1, 2026 affecting next.frame.io (V4), lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 09:51 PM UTC
Resolved
Oct 01, 2026, 11:57 PM UTC
Duration
2h 6m
Detected by Pingoru
Oct 01, 2026, 09:51 PM UTC

Affected components

next.frame.io (V4)

Update timeline

  1. investigating Oct 01, 2026, 09:51 PM UTC

    We are currently investigating this issue.

  2. identified Oct 01, 2026, 10:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 01, 2026, 10:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 01, 2026, 11:57 PM UTC

    This incident has been resolved.