Frame.io incident

Investigating issue with new uploads

Major Resolved View vendor source →

Frame.io experienced a major incident on June 18, 2026 affecting next.frame.io (V4) and app.frame.io (LEGACY), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 07:19 PM UTC
Resolved
Jun 18, 2026, 08:03 PM UTC
Duration
44m
Detected by Pingoru
Jun 18, 2026, 07:19 PM UTC

Affected components

next.frame.io (V4)app.frame.io (LEGACY)

Update timeline

  1. investigating Jun 18, 2026, 07:19 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 18, 2026, 07:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 18, 2026, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 18, 2026, 07:54 PM UTC

    New uploads are processing as expected. We are continuing to monitor our systems.

  5. resolved Jun 18, 2026, 08:03 PM UTC

    This incident has been resolved, uploads are continuing to process as expected.