Resolved after 20 minutes, affecting next.frame.io (V4) and app.frame.io (LEGACY), on November 4, 2025.
The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].
Affected components
Update timeline
- investigating Nov 04, 2025, 05:06 PM UTC
Some users are experiencing issues with logging into Frame.io via Adobe Auth. Our team is working to identify the root cause and implement a fix.
- identified Nov 04, 2025, 05:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 04, 2025, 05:20 PM UTC
A fix has been implemented and we are actively monitoring.
- resolved Nov 04, 2025, 05:27 PM UTC
The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].
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