Frame.io experienced a major incident on January 15, 2026 affecting next.frame.io (V4) and app.frame.io (LEGACY) and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
next.frame.io (V4)app.frame.io (LEGACY)Developer Platform
Update timeline
- investigating Jan 15, 2026, 04:11 PM UTC
We are currently investigating the issue.
- identified Jan 15, 2026, 04:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 15, 2026, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 05:03 PM UTC
This incident has been resolved.