Frame.io incident

Degraded Performance

Resolved after 52 minutes, affecting next.frame.io (V4) and app.frame.io (LEGACY) and 1 more, on January 15, 2026.

monitoring Jan 15, 2026, 04:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 15, 2026, 04:11 PM UTC
Resolved
Jan 15, 2026, 05:03 PM UTC
Duration
52m
Detected by Pingoru
Jan 15, 2026, 04:11 PM UTC

Affected components

next.frame.io (V4)app.frame.io (LEGACY)Developer Platform

Update timeline

  1. investigating Jan 15, 2026, 04:11 PM UTC

    We are currently investigating the issue.

  2. identified Jan 15, 2026, 04:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 15, 2026, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 15, 2026, 05:03 PM UTC

    This incident has been resolved.

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