Resolved after 57 minutes, affecting next.frame.io (V4), on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
next.frame.io (V4)
Update timeline
- investigating May 08, 2026, 11:51 AM UTC
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load in the app.
- identified May 08, 2026, 11:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 08, 2026, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 12:48 PM UTC
This incident has been resolved.
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