Frame.io incident

Web application performance issues

Ongoing since 04:10 PM UTC, affecting next.frame.io (V4) and iOS.

monitoring Oct 27, 2026, 05:01 PM UTC

We’ve identified the cause of the performance issues and are monitoring as things return to normal.

Started
Oct 27, 2026, 04:10 PM UTC
Resolved
Ongoing
Duration
● 53m
Detected by Pingoru
Oct 27, 2026, 04:10 PM UTC

Affected components

next.frame.io (V4)iOS

Update timeline

  1. investigating Oct 27, 2026, 04:26 PM UTC

    We are currently experiencing performance issues with our web application. Our team is working to identify the root cause and implement a fix. All users may be affected.

  2. investigating Oct 27, 2026, 04:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 27, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 27, 2026, 05:01 PM UTC

    We’ve identified the cause of the performance issues and are monitoring as things return to normal.

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