Resolved after 1 day, affecting app.frame.io (LEGACY) and Developer Platform and 1 more, on May 21, 2024.
The multi-factor login issues are now resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].
Affected components
Update timeline
- investigating May 22, 2024, 12:47 PM UTC
Some users are experiencing issues logging into Frame.io using multi-factor authentication. Our team is working to identify the root cause and implement a fix.
- identified May 22, 2024, 12:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 22, 2024, 12:56 PM UTC
A fix has been implemented and we are actively monitoring.
- resolved May 22, 2024, 01:38 PM UTC
The multi-factor login issues are now resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].
Your product runs on more than Frame.io
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services