Frame.io incident

Frame outrage during infrastructure upgrade

Resolved on February 6, 2025.

resolved Feb 19, 2025, 04:25 PM UTC

Frame Engineering team operated a production rollout for our new progressive delivery platform started at 7pm ET. During the operation, we experienced 5 mins downtime between 7:16pm and 7:21pm ET. We were able to quickly resolve the issue and bring frame back to normal operation by 7:21pm ET.

Started
Feb 06, 2025, 12:16 AM UTC
Resolved
Feb 06, 2025, 12:16 AM UTC
Duration
–
Detected by Pingoru
Feb 06, 2025, 12:16 AM UTC

Update timeline

  1. resolved Feb 19, 2025, 04:25 PM UTC

    Frame Engineering team operated a production rollout for our new progressive delivery platform started at 7pm ET. During the operation, we experienced 5 mins downtime between 7:16pm and 7:21pm ET. We were able to quickly resolve the issue and bring frame back to normal operation by 7:21pm ET.

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