Resolved after 1 hour 57 minutes, on May 19, 2026.
A fix has been implemented. Message Center should now be accessible again. We will continue to monitor.
Update timeline
- identified May 19, 2026, 07:09 PM UTC
We have identified an issue with the release in Hire that is causing some slowness for some tenants.
- monitoring May 19, 2026, 07:16 PM UTC
Normal performance should be restoring
- identified May 19, 2026, 08:02 PM UTC
We are seeing a secondary impact on app.fountain.com, app.us-2.fountain.com and app.us-4.fountain.com. We are continuing to investigate.
- monitoring May 19, 2026, 08:28 PM UTC
A fix has been implemented. Message Center should now be accessible again. We will continue to monitor.
- resolved May 19, 2026, 09:06 PM UTC
This incident has been resolved.
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