Fountain incident

Service Outage

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Resolved after 1 hour 13 minutes, affecting API and Worker Experience Platform, on October 26, 2026.

investigating Oct 26, 2026, 02:44 PM UTC

We are continuing investigating the login issues.

Started
Oct 26, 2026, 01:48 PM UTC
Resolved
Oct 26, 2026, 03:02 PM UTC
Duration
1h 13m
Detected by Pingoru
Oct 26, 2026, 01:48 PM UTC

Affected components

APIWorker Experience Platform

Update timeline

  1. investigating Oct 26, 2026, 01:48 PM UTC

    We’re experiencing a service outage with login. Our team is currently working to restore the service. We apologize for any inconvenience. All users may be affected.

  2. investigating Oct 26, 2026, 02:08 PM UTC

    Login is now fixed. We are continuing investigating the issue.

  3. investigating Oct 26, 2026, 02:44 PM UTC

    We are continuing investigating the login issues.

  4. resolved Oct 26, 2026, 03:02 PM UTC

    Incident has been resolved

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