Fountain incident

Delays in automations and segment assignation

Minor Resolved View vendor source →

Fountain experienced a minor incident on May 5, 2026 affecting Background Processing, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:30 PM UTC
Resolved
May 05, 2026, 09:54 PM UTC
Duration
1h 24m
Detected by Pingoru
May 05, 2026, 08:30 PM UTC

Affected components

Background Processing

Update timeline

  1. investigating May 05, 2026, 09:00 PM UTC

    We are currently investigating an issue with our Automations feature, as well as worker segment assignation.

  2. monitoring May 05, 2026, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 05, 2026, 09:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 05, 2026, 09:54 PM UTC

    This incident has been resolved.